PRIVACY AND DATA PROTECTION POLICY
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (hereinafter, GDPR), Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (hereinafter, LSSI-CE), and Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (hereinafter, LOPDGDD), Moon Art Glitch guarantees the protection and confidentiality of the personal data provided to us by our clients, in accordance with current regulations.
In addition, we incorporate the latest guidelines from the Spanish Data Protection Agency (AEPD) and the most recent European regulations to ensure maximum transparency and security in data processing.
Data controller
- Name: Moon Art Glitch
- Email: moonartglitch@gmail.com
Purpose of processing
All data provided by our clients and/or visitors through our website or applications will be processed for the following purposes:
- To provide the services requested by users.
- To respond to queries or questions raised by visitors.
- To ensure a personalised user experience on our website and applications.
Moon Art Glitch does not carry out automated profiling of users.
Legal basis for processing
The processing of personal data is based on the following legal grounds:
- Contractual relationship: Necessary for the purchase of products or contracting of services.
- Legitimate interest: To manage queries, complaints and ensure data security.
- Explicit consent: Granted by ticking the corresponding boxes in contact forms, allowing us to carry out the necessary steps to respond to users’ requests.
Recipients
We do not share your personal data with third parties, except in the following cases:
- Legal compliance: Public or private entities when legislation requires us to provide certain data. For example, Tax Law requires certain economic transactions to be reported to the Tax Agency.
- Other cases: Should we ever need to share your data with other entities, we will request your explicit consent beforehand.
International data transfers
At present, Moon Art Glitch does not carry out international transfers of personal data.
(Note: Should we carry out international transfers in the future, this will be clearly communicated and compliance with current regulations will be guaranteed.)
Data retention
Your personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected. Once the relationship has ended, the data will be blocked and stored solely to comply with legal obligations, address potential claims, or exercise legal rights.
Blocked data will only be accessible to:
- Public authorities.
- Judges and Courts.
- The Spanish Data Protection Agency, where necessary.
Security
Moon Art Glitch employs advanced technical and organisational measures to ensure the security of the personal data processed. These measures include:
- Encryption systems to protect sensitive information.
- Internal data management policies to prevent unauthorised access.
- Ongoing review of our security systems.
All Moon Art Glitch staff are subject to strict privacy standards, and any contracted third party must comply with these same requirements.
Your rights
You have the right to exercise the following rights free of charge:
- Access: To know what personal data we process.
- Rectification: To request the correction of inaccurate data.
- Erasure: To request the deletion of your data, provided there is no legal obligation to retain it.
- Restriction of processing: To restrict the use of your data in certain cases.
- Objection: To object to the processing of data based on our legitimate interest.
- Portability: To request that your data be transferred to another controller.
- Withdrawal of consent: To withdraw consent given at any time.
To exercise your rights, you may contact us at moonartglitch@gmail.com.
Protection of rights
If you consider that your rights have not been adequately addressed, you may lodge a complaint with the Spanish Data Protection Agency (AEPD):
- Electronic office: https://www.aepd.es
- Postal address: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001, Madrid
- Phone numbers: 901.100.099 / 912.663.517
Filing a complaint is free of charge and does not require the assistance of a lawyer or legal representative.
Use of cookies
In accordance with the new AEPD Cookie Guide 2024, Moon Art Glitch complies with the regulations on the collection and use of cookies. You can consult our cookie policy via the relevant link on our website.
Updates
Moon Art Glitch reserves the right to modify this policy to adapt it to legislative changes, jurisprudential developments, or AEPD recommendations. Any changes will be duly communicated through our usual channels.
